![]() Once the BIOS file is downloaded, create the BIOS recovery media using the following steps: Click Download and save the file to a convenient location on your computer. If multiple BIOS files are available, select the most recently released file, or select the one you need (if a specific BIOS file was recommended for restoring your computer). If a BIOS category is listed, click BIOS.Ĭlick Details to view more information about the BIOS update package. The webpage lists the available downloads for your computer. Select the operating system (such as Microsoft Windows 8.1) of the computer that is not booting, and then click Update. Search for your computer model number and navigate to the product page for your notebook.įor help finding your notebook model number, refer to the HP support document How Do I Find My Model Number or Product Number?. Select your Country/language option, and then select Software and Drivers. To find and download the BIOS for your computer, find the specific product number of the computer that is not booting up and follow these steps: Step 1: Finding and downloading the BIOS file If your computer does not boot into the operating system, use another computer with an Internet connection to download the BIOS and save it to a USB drive. ![]() If you need help finding the product number on your computer that does not boot into the operating system, refer to How Do I Find My Model Number or Product Number?.Īnother computer with an Internet connection The product number is usually located on a sticker on the bottom of the computer. The product number of the computer that is not booting into the operating system Hi can use another computer to create the USB and then try the following:īefore downloading the BIOS file and creating the BIOS recovery media, you need the following: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]()
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